Shipping policy
Shipping Policy
Thank you for your order! Each of our products is made to order, allowing us to carefully manufacture and prepare your item before it is shipped.
Made-to-Order Processing
Because every item is made to order, orders are typically processed, manufactured, and shipped within approximately 30 days from the date your order is placed.
By placing an order, you acknowledge and agree to this made-to-order production timeframe.
Shipping
Once your order has been completed and shipped, you will receive a shipping confirmation email with tracking information, if available.
Delivery times vary depending on your location and the shipping carrier. Please note that shipping transit time is in addition to the approximately 30-day production and processing period.
Shipping Rates
Shipping charges are calculated and displayed at checkout before you complete your purchase.
Delays
While we make every effort to ship orders within the stated timeframe, occasional delays may occur due to material availability, production schedules, holidays, severe weather, or carrier-related issues. If your order experiences a significant delay, we will notify you as soon as possible.
Shipping Address
Please verify that your shipping address is correct before placing your order. We cannot guarantee address changes once production has begun.
Lost or Damaged Shipments
If your order arrives damaged or appears to have been lost in transit, please contact us promptly so we can assist you in resolving the issue.
Questions
If you have any questions about your order or this shipping policy, please contact us before placing your order. We are happy to help.