Refund policy

Return & Cancellation Policy

Thank you for your purchase! We want you to be satisfied with your order. Please review our return and cancellation policy below.

Order Cancellations

Orders may be canceled before they have been processed or shipped. If you need to cancel your order, please contact us as soon as possible.

Once an order has been shipped, it can no longer be canceled. If you no longer want the item after it arrives, you may return it in accordance with our return policy below.

Returns

We accept returns within 30 days of the date you receive your order.

To be eligible for a return:

  • The item must be unused and in its original condition.
  • All original components and pieces must be included.
  • The product must be returned in its original packaging whenever possible.

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service, as we cannot issue refunds for items that are lost during return transit.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If your return is approved, a refund will be issued to your original method of payment. Please allow several business days for your financial institution to process and post the refund.

Original shipping charges are non-refundable unless the return is due to our error or the item arrived damaged or defective.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the issue so we can resolve it as quickly as possible.

How to Start a Return

To request a return or report an issue with your order, please contact us with your order number and the reason for your return. We will provide instructions for returning your item.

If you have any questions about this policy, please don't hesitate to contact us.